Please choose a category to view our Frequently Asked Questions
The profile photo is designed to use a landscape image (horizontal orientation, I.E. 700x560) and will not allow for the full image to be displayed if you are trying to use a portrait (vertical) image instead. If your problem persists, you may try uploading from a different device and/or browser.
We recommend trying to vote again from a different device or browser, as this will often fix most issues. Another possibility could be that it has not been a full 24 hours since your last vote. If you continue to experience difficulties, please contact our support team below and we will be happy to help.
Look for your profile link in any of our official Competition emails. You can easily copy and share the link with anyone you’d like.
If you do not have a Facebook account, you can use the "Verification by Card" process. Voters must have a Facebook or a valid card to place Free Daily Votes. We use these methods of verification to reduce fraudulent voting from bots and automated voting software.
You can use your Free Daily Vote once every 24 hours and you can cast "B+ Votes" for your favorite Competitor at any time.
There will always be a slight delay from the time you change your profile photo to the time your photo is updated for Facebook sharing. We recommend minimizing the number of times you update your profile photo to prevent this delay.
We have a strict “no refund” policy which Voters agree to when they make a purchase. Since winners are decided based upon votes the public casts, we do not issue refunds once a vote has been fully processed in our system.
Each competitor is randomly assigned a Group at the beginning of the Competition. There are multiple Rounds in the Competition, and you’re only competing against the other people within your Group during each Round. We make every effort to ensure that Groups contain an equal number of entrants.
No. We will never initiate direct messages on social media. There are copycat/fraudulent accounts that exist and may offer services aimed at selling you fake votes or promotions within the Competition. Do not engage with or provide any personal information to these accounts and report them as spam.
No. Our system is designed to detect these services and the fraudulent votes will not count towards a competitor's vote total. For more information regarding automated voting services please review the competition Rules.
One horror enthusiast will win $13,000 and hit the hills of Hollywood to go head-to-head in a photoshoot with Kane Hodder to be featured in Rue Morgue Magazine.
No. The Face of Horror™ Competition is operated by Face of Horror, LLC, which has secured a photo shoot with Kane Hodder. Please review the competition Rules for more details.
The Andrew McDonough B+ (Be Positive) Foundation is a 501(c)3 organization that provides financial and emotional support to families of children with cancer nationwide and fund critical, cutting-edge childhood cancer research.
A minimum of 25% of the net proceeds that Face of Horror, LLC generates from votes purchased during the Competition will be donated to the B+ Foundation. The donation will be independently audited by external, third-party certified public accountant.
The Andrew McDonough B+ (Be Positive) Foundation has been helping families dealing with pediatric cancer since 2008 with a 95/100 Charity Navigator score.
Watch a scary movie. You won't feel lonely anymore.
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